Frequently asked questions

1. Join: buy a membership to unlock all SupperClub discounts.
2. Book: choose an offer and complete your booking in a couple of clicks on the website, in the SupperClub app or through our WhatsApp Concierge. You must be logged in to see the booking calendar.
3. Enjoy: show up and enjoy. When the bill arrives you are only charged the SupperClub price. No discussions, no vouchers, no codes.

Watch a short video explainer.

SupperClub is for people who dine out regularly at premium venues and want to keep enjoying them for less. Because bookings are unlimited and everyone in your booking gets the SupperClub price, it suits couples, families and anyone who entertains friends or hosts often: the more you go out, the more the membership gives back.

SupperClub partner venues span 21 countries, with most offers in the UAE, in Dubai and Abu Dhabi. Offer availability varies by city, so browse the offers and filter by city to see what is live near you.

1. We only partner with 5-star, premium restaurants, spas and hotels.
2. Most partner rates are exclusive to SupperClub and can't be found elsewhere.
3. Members get unlimited discounts all year. Want to go to the same brunch every weekend at the SupperClub price? Please do.
4. All guests with a member get the same SupperClub discount.
5. No card to carry, no code to type, no voucher to present. Once you book from your SupperClub account, the venue expects you and knows to charge the SupperClub price.

1. You can use the discounts as many times as you want.
2. You can bring guests and everyone gets the discount (based on the offer's terms and conditions).
3. Most of the offers can't be found anywhere else.
4. No waiting on the phone: book in three clicks on SupperClub instead.

SupperClub is a membership club with exclusive partner rates, closer to a private dining network than a public coupon marketplace. The rates are only available to members who book through SupperClub, and the venue applies them directly to the bill.

SupperClub has 3 memberships: Gold, Diamond and Platinum. Every membership unlocks the same SupperClub offers, with unlimited bookings and guests at the SupperClub price. They differ in length and in the booking credit and extras included. Compare the memberships.

All 3 memberships unlock the same offers and include Unlimited Bookings; Unlimited Guests, Seamless Bookings and Dedicated WhatsApp Concierge. The differences are length and extras:

• Gold: 6 months for AED 175, with AED 100 Booking Credits. More about Gold.
• Diamond: 12 months for AED 295, with AED 200 Booking Credits. More about Diamond.
• Platinum: 12 months for AED 595, with AED 300 Booking Credits, AED 400 Restaurant Spend and Access to Award-Winning dining. More about Platinum.

Gold costs AED 175 for 6 months, Diamond costs AED 295 for 12 months and Platinum costs AED 595 for 12 months. You pay once for the membership period. Each booking also carries a small booking fee, which the booking credit included with your membership covers. Compare the memberships.

If you have a promo code, enter it at checkout when you buy your membership and the discount is applied before you pay. Some partners, such as banks, telecom providers and loyalty programmes, also offer SupperClub membership to their customers through their own SupperClub pages.

Offers include Buy 1 Get 1 FREE meals, percentage discounts, buffet and brunch deals, afternoon tea, pool and beach day passes, spa treatments and complimentary extras, at breakfast, lunch, dinner and weekend brunch. Each offer page lists exactly what everyone in the booking receives.

Book the offer through your SupperClub account. The venue receives your booking and charges the SupperClub price on the bill. There is no voucher, code or card to show, and nothing to announce at the table.

No. Bookings are unlimited: use as many offers as you like, as often as you like, including the same venue again and again. Each offer has its own terms, such as the days it runs and any blocked dates, which the booking calendar shows.

It depends on how often you go out and which offers you book. With a Buy 1 Get 1 FREE offer, one of every two qualifying meals or passes is free; percentage offers take a set share off the bill. Because bookings are unlimited and every guest in your booking gets the same price, savings grow with each booking. Each offer page shows exactly what you get.

Yes. Offers are added, updated and retired as venues change their promotions. Check the offer page before you book: its booking calendar only shows the dates and times you can book.

Once you are a member, you can see the booking calendar for each offer and book any available date. Blocked dates mean the offer isn't available that day. If you think the availability is wrong, email [email protected] or message us on WhatsApp and we'll check.

We do our best to keep most offers valid all the time, excluding public holidays.

No. Complimentary items such as coffee or other free add-ons don't count toward the AED 300 spend requirement for the Dining Passport.

1. Log in.
2. Choose an offer.
3. Pick your date and time from the calendar under the offer and confirm.

You can book on the website or in the SupperClub app, or ask our WhatsApp Concierge to book for you. Not a member yet? Join here.

Yes. Message our WhatsApp Concierge on +971 54 528 2015 for recommendations, or to have the team book or change a reservation for you. Every membership includes the WhatsApp Concierge.

For most venues a day or two ahead is enough. For popular restaurants, weekend brunches, holidays and the October to April peak season, book earlier to get your preferred time. Some offers need a minimum notice; the booking calendar only shows times you can still book.

The booking fee is a small fee paid when you confirm a reservation through SupperClub. It guarantees your table to the restaurant, so venues can manage availability and prepare for your booking.

To reschedule without paying another booking fee, contact the venue directly, email [email protected] or message our WhatsApp Concierge with your new date.

If the venue can't accommodate your booking and you prefer not to reschedule, the booking fee is refunded as SupperClub booking credit for a future reservation.

How can I avoid the booking fee? The booking fee applies to reservations made through SupperClub, but SupperClub memberships include booking credit that covers it. Frequent users can choose the Platinum membership, which includes the most booking credit as well as restaurant spend.

After you book, the partner venue usually calls or emails you to re-confirm the details. In rare cases where your date is fully booked, the venue will tell you and you can choose another date directly with them.

To cancel or reschedule, contact the venue directly, email [email protected] or message our WhatsApp Concierge with your booking and new date. Rescheduling this way doesn't charge another booking fee.

The only way to get the SupperClub price is to book on SupperClub. When you book, the venue receives your details by email, which confirms you as a member entitled to the discount.

To book: log in, choose an offer, and complete your booking from the calendar under that offer. Not a member yet? Join here.

If you arrive without a SupperClub booking, you'll be asked to log in to your account on the spot and complete a booking. This is how the venue verifies you are a member.

Yes. Everyone in the same booking gets the SupperClub price, based on the offer's terms. Most offers allow unlimited guests in one booking; some have a maximum of 8 or 10 people. For a large group, email [email protected] before booking and we'll confirm the venue can take your group at the SupperClub price, or suggest alternatives.

Your family can enjoy it with you: add them as guests to your booking and they get the same SupperClub price. The membership itself is personal and can't be transferred, so a family member who wants to make their own bookings needs their own membership. See our Terms and Conditions.

No to both. Guests don't need a membership: as long as they are in a booking made by a SupperClub member, they get the same SupperClub price as you, based on the offer's terms.

SupperClub partners with five-star hotels, restaurants, cafés, beach clubs and spas, from hotel brands such as St. Regis and Four Seasons to restaurant groups such as Zuma, Roka and Carbone. The full, current list is on the offers page, which is always the most up-to-date source.

Yes. SupperClub only partners with 5-star, premium restaurants, spas and hotels, and most partner rates are exclusive to SupperClub members. The focus is on genuine luxury experiences at member rates, not budget discounting.

KIDZAPP users get unlimited access to selected SupperClub offers without paying a membership fee. You only pay per offer you book, and you can book directly from the KIDZAPP app.

You can book as often as you like and bring as many guests as the offer allows. Everyone in your party gets the indicated discount, and you pay the discounted SupperClub price at the venue.

If you'd like to earn commission by promoting SupperClub memberships to your community, email [email protected] with the subject line "Membership Collaboration".

Include the channels you plan to promote through and your approximate audience size. Our team will review your request and reply shortly.

You pay for your membership once, by card, when you join. The payment covers the whole membership period (6 months for Gold, 12 months for Diamond and 12 months for Platinum), and the membership renews automatically at the end unless you turn auto-renewal off. Bookings carry a small booking fee, which your membership's booking credit covers.

Yes, your membership renews automatically unless you opt out. To opt out at any time, go to Profile > Manage Account > Settings > Billing, select the i button, turn off the auto-renewal switch and confirm with "YES, I am sure". Membership fees are non-refundable once charged.

For ideas on where to book, contact [email protected] or browse the offers.

Your membership is valid from the date you sign up for the number of months in your plan. For example, if you join with a 6-month membership on 13 March, you have access until 13 September of the same year.

Yes. To stop it renewing, turn off auto-renewal in Profile > Manage Account > Settings > Billing. To cancel your membership, email [email protected]. The Refund and Cancellation Policy in our Terms and Conditions has the details.

Membership fees are non-refundable once your membership has been issued, except where the law requires otherwise. If a venue can't take your booking and you prefer not to reschedule, the booking fee is returned as SupperClub booking credit for a future reservation. See the Refund and Cancellation Policy in our Terms and Conditions.

Yes. The SupperClub app is on the App Store and Google Play. Use it to browse offers, book and manage your membership. Your account works the same on the app and the website.

Log in on the website or in the app with the account you created when you joined. Once you're logged in you can see each offer's booking calendar and book. Forgotten your password? Use "Forgot password" on the login page and we'll send you a reset link.

Email [email protected] for membership and account questions, or [email protected] for bookings. For quick help, message our WhatsApp Concierge on +971 54 528 2015, or use the contact form at the bottom of this page.