Terms and Conditions
Last updated:
1. Introduction
1.1 These Terms and Conditions ("Terms") govern your access to and use of the SCME Portal LLC website, mobile application, digital membership system, and related services (collectively, the "Platform").
1.2 By using the Platform or purchasing a Membership, you agree to be bound by these Terms and the Privacy Policy incorporated by reference.
1.3 If you do not agree, discontinue use immediately.
2. Definitions and Interpretation
2.1 In these Terms:
(a) "AED" means United Arab Dirhams, the lawful currency of the UAE.
(b) "Business Day" means any day other than Saturday, Sunday, or a UAE public holiday for the private sector.
(c) "Company" means SCME Portal LLC, including its subsidiaries, divisions, brands, segments, employees, directors, consultants, and affiliates.
(d) "Member" means any registered user with an active subscription.
(e) "Membership Fee" means the fee payable in AED for a Membership.
(f) "Membership Access" means the digital credential issued upon payment, granting rights to use member services.
(g) "Service Providers" means restaurants, hotels, and other third parties that deliver benefits or offers.
(h) "User" means any person accessing the Platform.
(i) "Website" means www.supperclubme.com and any related sub-domain or mobile site controlled by the Company.
3. Acceptance of Terms
3.1 Your first use of the Platform constitutes acceptance of these Terms.
3.2 The Company may amend these Terms at any time; updated versions take immediate effect upon posting.
3.3 It is your responsibility to review the Terms periodically.
4. Membership and Subscription
4.1 Eligibility - Membership is available only to individuals aged 18 or above.
4.2 Registration - You must complete the online registration form accurately and pay the Membership Fee.
4.3 Commencement - Membership becomes active upon receipt of payment confirmation.
4.4 Duration - Membership remains valid for the period stated at purchase and renews automatically unless you cancel prior to expiry.
4.5 Transfer - Memberships are non-transferable except with written consent sent to [email protected]
4.6 Termination - The Company may suspend or terminate any Membership without notice for non-payment, fraud, or breach of these Terms.
5. Corporate Memberships
5.1 Companies may purchase group memberships ("Corporate Members") for employees.
5.2 Corporate Members are fully responsible for the acts of their employees using the Platform.
5.3 They must ensure employees comply with these Terms.
6. Guest Access
6.1 Members may purchase additional guest passes subject to availability.
6.2 Members remain responsible for their guests' conduct and compliance.
7. Pricing and Payment
7.1 All prices are quoted in AED and exclusive of VAT unless otherwise stated.
7.2 Payments are processed via Stripe; the Company does not store card details.
7.3 Corporate Members may pay by bank transfer under separate agreement.
7.4 Membership Fees are non-refundable except as required by law.
7.5 All applicable taxes introduced by UAE Federal Law shall be payable by the Member.
8. Product Delivery
8.1 Each Member receives digital Membership Access delivered electronically to the registered email address.
8.2 You are responsible for maintaining the security of your digital Membership Access.
9. Acceptable Use
9.1 You agree not to:
(a) Use the Platform for unlawful purposes;
(b) Access or attempt to access accounts or systems without authorization;
(c) Transmit malware or harmful code;
(d) Copy or exploit any content for commercial purposes without consent;
(e) Disrupt or overload the platform infrastructure.
10. Intellectual Property
10.1 All content, trademarks, software, and data compilations on the Platform are owned by the Company or its licensors.
10.2 You receive a revocable, non-exclusive licence to use content solely for personal use.
10.3 Unauthorized use may result in civil or criminal liability.
11. Service Availability and Disclaimers
11.1 The Platform and Services are provided "as is" and "as available."
11.2 The Company makes no warranty of uninterrupted service, accuracy, or fitness for a particular purpose.
11.3 The Company may modify or discontinue any part of the Platform without notice.
12. Limitation of Liability
12.1 To the maximum extent permitted by law, the Company, its employees, directors, consultants, and affiliates shall not be liable for:
(a) Loss of profits, revenue, or goodwill;
(b) Indirect, incidental, or consequential damages;
(c) Data loss or corruption;
(d) Service interruptions or external events beyond reasonable control.
12.2 In any event, total liability shall not exceed the total Membership Fees paid in the preceding twelve (12) months.
13. Indemnification
13.1 You agree to indemnify, defend, and hold harmless SCME Portal LLC and its subsidiaries, brands, divisions, employees, directors, and consultants from all claims, damages, costs, or expenses (including legal fees) arising from:
(a) Your breach of these Terms;
(b) Your misuse of the Platform;
(c) Violation of law or third-party rights;
(d) Illegal data breach of SupperClub Global platform(s) that may occur even after industry-recommended cyber security measures.
14. Data Protection and Privacy
14.1 All personal data is processed in accordance with our Privacy Policy.
14.2 By using the Platform, you consent to such processing and warrant that all data provided is accurate.
14.3 By agreeing to these Terms and Conditions during registration, you also consent to receive email notifications, newsletters, marketing communications, and promotional materials from the Company. You may unsubscribe from marketing communications at any time by following the unsubscribe link in any email or by contacting us at [email protected].
15. Force Majeure
15.1 The Company shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, acts of government, strikes, or network failures.
16. Termination or Suspension
16.1 The Company may suspend or terminate access if you breach these Terms or engage in conduct detrimental to the Company or its partners.
16.2 Termination does not affect accrued rights or liabilities.
17. Warranties and Representations
17.1 You warrant that all information supplied is accurate and that you are legally capable of entering binding contracts.
17.2 No advice or information provided by the Company creates any warranty unless expressly stated in writing.
18. Links to Third Parties
18.1 The Platform may contain links to external websites.
18.2 The Company is not responsible for the content or privacy practices of such sites.
19. Variation of Terms
19.1 The Company may revise these Terms at any time.
19.2 Revised Terms will be posted on the Website and are effective immediately.
20. Relationship of Parties
20.1 Nothing herein creates a partnership, joint venture, or employment relationship.
20.2 Neither party shall act as agent for the other unless expressly authorized.
21. Governing Law and Jurisdiction
21.1 These Terms are governed by and construed in accordance with the laws of Dubai, United Arab Emirates.
21.2 The Dubai Courts shall have exclusive jurisdiction over any dispute.
21.3 All monetary references are in AED.
22. Entire Agreement
22.1 These Terms and the Privacy Policy constitute the entire agreement between the Company and the User.
22.2 Any failure to enforce a provision does not waive future enforcement.
23. Severability
23.1 If any clause is found invalid or unenforceable, the remaining clauses shall remain in full force.
ANNEX D: REFUND AND CANCELLATION POLICY
D.1 If you wish to cancel your Membership, please email [email protected]
D.2 Unless otherwise provided by law, Membership Fees are non-refundable once the Membership Access has been issued.
D.3 Any future refund or credit policy adopted by SCME Portal LLC will be updated here and communicated to all Members.
D.4 Refunds, if ever applicable, shall be processed in AED to the original payment method within a reasonable period.
