What is the SupperClub booking fee?

Why there is a booking fee

Venues reserve tables, loungers and treatment slots for SupperClub members at exclusive rates. The booking fee is a guarantee to the venue that your reservation is real, which lets venues manage availability and prepare for your visit. It also helps keep the best venues and dates available to members who turn up.

Booking credit included in every membership

Every SupperClub membership includes booking credit, and the credit is used toward booking fees. Higher plans include more credit. The table below shows how much each plan includes, loaded live from SupperClub's membership system.

Rescheduling

You don't pay a second booking fee to move a booking. To reschedule, contact the venue directly, email [email protected], or message our WhatsApp Concierge with your new date.

If the venue can't take your booking

Occasionally a date fills up after you book. The venue will contact you to choose another date. If you'd rather not reschedule, your booking fee is refunded as SupperClub booking credit, which you can use on a future reservation.

How to pay less in booking fees

• Use your included booking credit first. It's part of every plan.
• Book often? Choose a plan with more credit. Platinum includes the most booking credit, plus restaurant spend at partner venues.
• Reschedule instead of rebooking. Moving a booking doesn't cost another fee.

How booking fees work, step by step

1. You choose an offer and a date, and confirm your booking.
2. The booking fee is paid at confirmation. Booking credit included in your membership can be used toward it.
3. The venue receives your booking and holds your table, lounger or treatment.
4. On the day, you pay the venue the SupperClub price for your visit. The booking fee is separate from the bill.

Booking fee vs. the discount

The booking fee and the SupperClub discount are two different things. The discount is what you save on the bill at the venue, for you and every guest in your booking. The booking fee is a small charge to secure the reservation.

Why not just book directly with the venue?

Because the SupperClub discount only applies to reservations made through SupperClub. The booking is how the venue verifies you as a member, so booking directly with the venue, even for the same table, means paying the venue's standard price.

Who pays the booking fee?

The member who makes the booking pays it when confirming the reservation. Your guests simply join the booking.

Can I book without booking credit?

Yes. Once your credit is used, you can still book any offer; the booking fee is then paid when you confirm the reservation.

Tracking your credit

Your booking credit balance and how it was used are shown in your wallet when you're logged in. Credit returned after a venue couldn't accommodate you also appears there.